Learning Solutions Professional

Experienced Talent Management professional with demonstrated history of working for a global leader in the staffing and recruiting industry. Skilled in Training Design and Delivery, Talent Development, Coaching, Team Building, Leadership.

Like many L&D professionals, I first started with a motivation to help people be better at their jobs. But after several years of experience, I now also thrive on helping the business be better at their business.

What clients say

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What clients say

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What clients say

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Skills and validations

Training

Leadership

Talent Acquisition

Knowledge of the sector

Sales

Temporary Placement

Marketing

New Business Development

Learning Management

Human Resources

Account Management

Retail

Sales Management

Performance Management

Interpersonal skills

Management

Team Leadership

Employee Training

Relationship Building

Training and Development

Personnel Management

Employee Relations

Customer Service

Time Management

Coaching

Building Relationships

Talent Management

Training Delivery

Other skills

Staffing Industry

General Awesomeness

Achievements

Language: Spanish

Resume

Experience

Director of Learning Solutions
Director of Learning Solutions

The Adecco Group

April 2021 – Present
United States

 

Performance & Training Delivery Manager, Talent Management
Performance & Training Delivery Manager, Talent Management

The Adecco Group

April 2019 – March 2021
Jacksonville, Florida

In this role, I oversaw the delivery of our training and development programs and their impact on colleague performance. I manage a team of colleagues responsible for providing on-demand e-learning solutions, live virtual sessions and live instructor-led training courses, as well as the evaluation of all programs.

Performance Consultant, Talent Management
Performance Consultant, Talent Management

The Adecco Group

July 2012 – March 2019
Jacksonville, Florida Area

As a Performance Consultant with the Adecco Group, I partner with business and HR leaders to create and deliver both functional training and professional development programs. In this role, I support multiple brands within our portfolio in the functional areas of recruiting, sales and management. In functional training we measure success by evaluating our participants’ business performance, showing a direct ROI. In development programs, our objective is to positively impact employee experience, retention and internal promotions. With certifications in Birkman, EQi 2.0 and EQ 360, I provide 1:1 coaching to colleagues at all levels and lead team workshops to improve effectiveness.

Branch Manager
Branch Manager

Adecco Staffing, USA

October 2010 – June 2012
Louisville, Kentucky Area

As a Branch Manager, every day I worked with clients in a variety of industries to help solve their workforce challenges. Every day I got the satisfaction of knowing that our business truly makes a difference in the lives of our clients and our associates.

Sales Rep
Sales Rep

Crane Productions

August 2008 – October 2010
Louisville, Kentucky Area

Working for Crane was my first departure from a retail career. I was an inside sales rep who consulted with small business owners all over the country to create effective direct mail campaigns. I didn’t know it at the time, but it was good preparation for my Adecco Staffing Branch Manager role: meeting decision makers, listening to their pain, and providing the right solution.

Store Manager
Store Manager

Coldwater Creek

September 2006 – October 2007
Louisville, Kentucky Area

I was recruited to CWC by a District Manager who had gone there from the Gap. I was excited for a new adventure! The staff at that store was amazing, and the company culture was incredibly different than most retailers: they still believe in service!! While appreciative of the opportunity and what I learned, I ultimately decided that I wanted something different than retail for my career. My jewelry armoire is forever grateful for that year.

Every Title from Seasonal Sales Associate to General Manager
Every Title from Seasonal Sales Associate to General Manager

Gap Inc.

November 1999 – September 2006

My first love: the Gap.

I started working for the Gap as a part-time sales associate while I was in college. It was my favorite store, I needed some cash…so, why not? I never meant to turn it into my full-time life! I joined the company as they were expanding and changing and redefining…a very exciting time for someone with my energy and willingness.

I worked my way to the General Manager role and stayed there for three years before moving on. For years, former customers would still stop me in public, and many times, I remembered what style of jeans they bought or what their child wore for their school pictures. I was so Gap loyal, I continued to work as a sales associate later in life as a fun second income.

Education

Harlaxton College
Harlaxton College


Seneca High School
Seneca High School
University of Evansville
University of Evansville

BS, Advertising and Public Relations

Activities and associations:   Phi Eta Sigma, University Admissions Ambassadors, Young Life

Licenses and certifications

Certified L&D Specialist
Certified L&D Specialist

AIHR| Academy to Innovate HR

July 2021

Lean Six Sigma Yellow Belt (ICYB)
Lean Six Sigma Yellow Belt (ICYB)

Purdue University

April 2017

Birkman
Birkman

Birkman

February 2017

EQ360
EQ360

Multi-Health Systems Inc. (MHS)

EQi 2.0
EQi 2.0

Multi-Health Systems Inc. (MHS)

Volunteer experience 

Committee Member, Volunteer Leader, Donor
Committee Member, Volunteer Leader, Donor

Young Life

August 1999 – Present