April 2021 – Present
United States

April 2019 – March 2021
Jacksonville, Florida

In this role, I oversaw the delivery of our training and development programs and their impact on colleague performance. I manage a team of colleagues responsible for providing on-demand e-learning solutions, live virtual sessions and live instructor-led training courses, as well as the evaluation of all programs.

July 2012 – March 2019
Jacksonville, Florida Area

As a Performance Consultant with the Adecco Group, I partner with business and HR leaders to create and deliver both functional training and professional development programs. In this role, I support multiple brands within our portfolio in the functional areas of recruiting, sales and management. In functional training we measure success by evaluating our participants’ business performance, showing a direct ROI. In development programs, our objective is to positively impact employee experience, retention and internal promotions. With certifications in Birkman, EQi 2.0 and EQ 360, I provide 1:1 coaching to colleagues at all levels and lead team workshops to improve effectiveness.

October 2010 – June 2012
Louisville, Kentucky Area

As a Branch Manager, every day I worked with clients in a variety of industries to help solve their workforce challenges. Every day I got the satisfaction of knowing that our business truly makes a difference in the lives of our clients and our associates.

August 2008 – October 2010
Louisville, Kentucky Area

Working for Crane was my first departure from a retail career. I was an inside sales rep who consulted with small business owners all over the country to create effective direct mail campaigns. I didn’t know it at the time, but it was good preparation for my Adecco Staffing Branch Manager role: meeting decision makers, listening to their pain, and providing the right solution.

September 2006 – October 2007
Louisville, Kentucky Area

I was recruited to CWC by a District Manager who had gone there from the Gap. I was excited for a new adventure! The staff at that store was amazing, and the company culture was incredibly different than most retailers: they still believe in service!! While appreciative of the opportunity and what I learned, I ultimately decided that I wanted something different than retail for my career. My jewelry armoire is forever grateful for that year.

November 1999 – September 2006

My first love: the Gap.

I started working for the Gap as a part-time sales associate while I was in college. It was my favorite store, I needed some cash…so, why not? I never meant to turn it into my full-time life! I joined the company as they were expanding and changing and redefining…a very exciting time for someone with my energy and willingness.

I worked my way to the General Manager role and stayed there for three years before moving on. For years, former customers would still stop me in public, and many times, I remembered what style of jeans they bought or what their child wore for their school pictures. I was so Gap loyal, I continued to work as a sales associate later in life as a fun second income.

Activities and associations:   Phi Eta Sigma, University Admissions Ambassadors, Young Life

July 2021

April 2017

February 2017

August 1999 – Present